Privacy Policy

Data we collect

When you open an account we collect the business name, your full name, email address and phone number. The service tickets, tasks, staff details and notes you create while using the app are also stored, linked to your account.

What we use the data for

Your data is used only to provide the service: running your account, showing your records, and sending email verification and password reset notifications. We do not sell or rent data to third parties for marketing.

Data that is public

The business name, address, phone, description and logo you fill in on the panel are published publicly in our business directory and on your business profile page. Your customer records, staff details and financial data are never public.

On the device lookup screen the customer only sees the device model, current status and the amount; the customer name is partly hidden.

Data security

Connections are encrypted over HTTPS. Passwords are stored as one-way hashes, never as plain text. Each business's records are separated at database level by business ID; users of one business cannot access another business's data.

Cookies

Essential cookies are used to keep you signed in and for security (CSRF protection); these do not require consent.

To understand how the site is used and to measure the effect of our ads, we use third-party analytics and advertising services such as Google Analytics and Google Ads. Their cookies run only with your explicit consent; if you do not consent, Google tags work without writing cookies, with limited signals that do not identify you (Google Consent Mode). You can give your choice in the cookie banner at the bottom of the page, and show the banner again to change it by clearing the site data in your browser.

Under these services, data may be transferred to servers located outside Turkey. The business data you process in the panel (customer, service and cash records) is never sent to any analytics or advertising service. Using Yaver (the AI assistant) is the exception: what you write and the related records are sent to an AI service provider located abroad to generate the answer; conversations may be reviewed by our team to improve the service.

Your rights

Under the Turkish Personal Data Protection Law (KVKK) you have the right to access and correct your data and to request its deletion. When you request deletion, your account is closed and your data becomes invisible; records required for legal obligations and possible official requests are kept in an archive with no access. Records you delete in the app and activity records (action, date, IP address, device) are kept in the same way. To make a request, simply write to bilgi@isletmeyonetim.com.

Contact

For questions about privacy: bilgi@isletmeyonetim.com