Technical Service Management
Manage service requests, track devices.
Technical Service Module
Manage service requests, assign responsible personnel to devices. Provide your customers with a special link to track the status of their devices.
Technical Service Management
Manage service requests, simplify device tracking, and increase customer satisfaction.
Start UsingRelevant Personnel Selection
You can use our personnel assignment system to manage devices coming to technical service quickly and effectively.
Explore FeatureReal-Time Tracking
Monitor service statuses instantly, provide live tracking for your customers.
Explore FeatureCompletely Free
Our business management application is free now and always. Use all features unlimitedly, no additional fees!
Try NowFeatured Characteristics
Easy Device Management
Quickly add, update status, and track devices coming in for service.
Task Assignment and Employee Management
Assign devices to employees, track task statuses, and increase productivity.
Customer Live Tracking
Provide your customers with a special link to track the status of their devices in real-time.
How Does It Work?
1
Device Registration
Add the customer's device to the system. Record the brand, model, and fault information in detail. This ensures the service process starts correctly.
2
Assign Responsible Personnel
Assign the most suitable technical personnel for the registered device. This assignment, made considering the personnel's area of expertise and workload, speeds up the repair process and increases efficiency.
3
Status Update
Update every step in the service process. Record the diagnosis, part ordering, repair, and testing phases in the system. These updates enable automatic notifications to be sent to the customer and provide transparent process management.
Optimize Your Technical Service Management
Increase customer satisfaction, improve your business processes, and boost your efficiency.